Run for the hills - EC-0BGL-22QU96 / S4-NFS3V-V0I3A

<p>As from 30/09/2016 I have been in contact with Vodacom regarding an account.<br /> I received a letter from your department stating that and amount of R16100 is owing on this account .<br /> As I have never skipped any payment to your company , I was baffled by this letter , and phoned you collections department to get to the bottom of the problem .<br /> I was told by the operator that it seem to be a problem on the system , as when I upgraded there was a problem??<br /> <br /> I was advised to not worry , as this is not sorted , and I should not have any further issues .<br /> <br /> On the 30/01/2017 I received another email stating the same issue(Email attached) . An outstanding amount of R16100 is owed .<br /> Highly frustrated I phoned your department again , speaking to a supervisor again , finding the same problem again , and advising my "Do not worry , it is a system fault"<br /> <br />A month ago I received an email and phone call from Symington & de Kok Attorneys advising of this outstanding amount .<br /> They advised me that I might already be blacklisted (affecting employment , immigration etc.).<br /> <br /> Can you please advise for what these monies are owed?<br /> Can you provided dates that the account was not paid in full?<br /> As this is you system error , what steps will your company take to rectify the situation?<br /> Send my confirmation for the attorneys , credit bureau ,and yourself that this was an error?<br /> </p> <p>This issue has cost myself a lot of money to rectify and used a lot of my time . Please be advised that I will be approching the Credit Oubutsman with my issue . I am expecting compensation for all the money i have spent on your company . I have all my call records available for you .</p> <p> </p> <p>As I know that you will just paste a generic reply , I would want to ask you contact me as soon as possible . I know this will not happen , and I know that you will just paste your reply to increase your response rate on Hellopeter , but at least try this time .</p> <p> </p> <p>Cheers</p> <p> </p>