AC
Alzeetha C
1 reviews | Active since Nov 2012
24 Nov 2015, 13:57
RUN AROUNDS FROM VODACOM ESCALATING DEPARTMENT
HI THERE VODACOM YOUR ESCALATION DEPARTMENT INTENDS ON ESCALATING MY PHONE TILL THY KINGDOM COME AND I SPOKE TO ZAKHIYA AT THE REPAIR CENTRE AND SHE RE ESCALATED THE PHONE AND I SPOKE TO ANOTHER PERSON NAMED DEVON AND HE TOLD ME THAT THE PHONE IS DONE AND ITS ON ITS WAY ON TUESDAY 17 NOV 2015 , YET ONCE AGAIN IM STILL WAITING FOR THE PHONE AND ONCE AGAIN IT TAKES YOUR DEPARTMENT A MONTH TO SORT OUT THIS PROBLEM.YET ON HELLO PETER YOU STATED THE PROBLEM WAS SORTED OUT AND THE REQUIRED ASSISTANCE WAS COMPLETED ON THE 18 NOV 2015 ,SO GET YOUR FACTS STRAIGHT!!!
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Replies (1)Vodacom's replyOfficial
24 Nov 2015, 14:03Hello Cootee26,
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you to address your concerns.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply24 Nov 2015, 14:03
Official
Hello Cootee26,
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you to address your concerns.
Kind regards
Vodacom Consumer Website Team
