MS
Monika S
1 reviews | Active since May 2021
22 Jan 2022, 17:03
Ruined my good credit rating
I app**** for an account at their Constantia branch and was told I needed to supply 3 months bank statements. Their credit department then ran 3 credit checks against my account and now my Clearscore rating has plummeted. It states that I app**** for credit 3 times recently and was turned down when in fact their *********** credit department ran the single application three times. Im keeping my number and moving over to MTN because I am so cross
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Replies (1)Vodacom's replyOfficial
23 Jan 2022, 10:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jan 2022, 10:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
