MS
Monika S

1 reviews | Active since May 2021

22 Jan 2022, 17:03

Ruined my good credit rating

I app**** for an account at their Constantia branch and was told I needed to supply 3 months bank statements. Their credit department then ran 3 credit checks against my account and now my Clearscore rating has plummeted. It states that I app**** for credit 3 times recently and was turned down when in fact their *********** credit department ran the single application three times. Im keeping my number and moving over to MTN because I am so cross

0
Replies (1)
Vodacom
Vodacom's reply23 Jan 2022, 10:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team