lD
lumka D

1 reviews | Active since Oct 2016

04 Oct 2016, 16:58

ruined credit rating

<p>Vodacom has been slow to resolve the issue of a ********** account opened in my name under account number ********** 5. i had to ask twice for you to clear the issue with the credit bureaus. now the account appears cleared but it now looks like i pay 8k a month to vodacom as installment. this a distortion and untrrue. please fix this as you have for long now interfered with my credit rating life!</p>

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Replies (1)
Vodacom
Vodacom's reply05 Oct 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team