Rudest call center agents
They have the rudest people at they customer care line. I was calling to find out if there is a way for them to help me because of my laptop just stop working and is only a few months old. They just put the phone down in my ear. So they send laptops and phones without knowing if it even arrived at the customer.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 May 2020, 11:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 May 2020, 11:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
08 May 2020, 11:55I contacted vodacom on the 135 number to ask for assistance and got this rude lady I am really very unhappy with vodacom at this point as I always thought vodacom is professional and a very good network but fast changing my mind
's update08 May 2020, 11:55
Reviewer Update
I contacted vodacom on the 135 number to ask for assistance and got this rude lady I am really very unhappy with vodacom at this point as I always thought vodacom is professional and a very good network but fast changing my mind
Vodacom's replyOfficial
08 May 2020, 15:09Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 May 2020, 15:09
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
08 May 2020, 15:14Thank you to the friendly agent who have contacted me and helped me witch didn't even took 15 min to resolve you can definitely get more people in the office that know how to work with people and help.
's update08 May 2020, 15:14
Reviewer Update
Thank you to the friendly agent who have contacted me and helped me witch didn't even took 15 min to resolve you can definitely get more people in the office that know how to work with people and help.