Rudeness persists

the rudeness and bad attitude carries on from the store manager of Vodacom chatz Hillcrest. She still calls and tells me she won’t do anything to help the situation regarding my refund. When I paid in cash and she does a refund over a speed point that does not reflect for over a month, she still chooses to be rude and condescending in her tone. I’ve never met such arrogance from a service provider.

I am very disappointed in Vodacom for handling this in such a manner.