kM
keleboetse M

1 reviews | Active since Aug 2013

14 Aug 2025, 09:26

Rudeness by the Vodacom agent

I took a contract with Vodacom in February, I got a call from consultant today telling me that he is improving my contract where I am supposed to pay more and I said to him I can't afford he said I can't argue and tell him what to do.This is not the manner in which I need to be spoken to as a customer.I even want to cancel this contract finish and klaar.

0
Replies (1)
Vodacom
Vodacom's reply14 Aug 2025, 11:46
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team