kM
keleboetse M
1 reviews | Active since Aug 2013
14 Aug 2025, 09:26
Rudeness by the Vodacom agent
I took a contract with Vodacom in February, I got a call from consultant today telling me that he is improving my contract where I am supposed to pay more and I said to him I can't afford he said I can't argue and tell him what to do.This is not the manner in which I need to be spoken to as a customer.I even want to cancel this contract finish and klaar.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
14 Aug 2025, 11:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Aug 2025, 11:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
