SW
Stacy W
1 reviews | Active since Apr 2020
05 Feb 2024, 12:56
Rudeness
I cannot take the attitude of the Vodacom customer care service help desk. I am waiting online because a rude person named Daniel would not assist me
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Feb 2024, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2024, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
SW
Stacy W's updateReviewer Update
06 Feb 2024, 18:10I went to Vodacom Hatfield service centre and they were helpful but could not fix the Data problem because it is on the query queue. This is really inconvenience me to work so I have requesting that while ur are attending to the data issue can Vodacom load me with 100gig so that I can work.
SW
Stacy W's update06 Feb 2024, 18:10
Reviewer Update
I went to Vodacom Hatfield service centre and they were helpful but could not fix the Data problem because it is on the query queue. This is really inconvenience me to work so I have requesting that while ur are attending to the data issue can Vodacom load me with 100gig so that I can work.
SW
Stacy W's updateReviewer Update
06 Feb 2024, 18:10I went to Vodacom Hatfield service centre and they were helpful but could not fix the Data problem because it is on the query queue. This is really inconvenience me to work so I have requesting that while ur are attending to the data issue can Vodacom load me with 100gig so that I can work.
SW
Stacy W's update06 Feb 2024, 18:10
Reviewer Update
I went to Vodacom Hatfield service centre and they were helpful but could not fix the Data problem because it is on the query queue. This is really inconvenience me to work so I have requesting that while ur are attending to the data issue can Vodacom load me with 100gig so that I can work.