TS
Thato S

1 reviews | Active since Aug 2021

03 Nov 2023, 16:58

Rude Vodacom Salesperson

This afternoon at approximately 16:34 I made a call to Vodacom online about my encounter yesterday, of a deal. Unfortunately the person who was meant to assist me decided to drop the phone in my ear without understanding my full enquiry. I am 30 now and have been with Vodacom since I received my first phone. This unacceptable behaviour is not pleasing at all and I will not stop contacting them until I have proof that that person was dealt with!

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Replies (1)
Vodacom
Vodacom's reply04 Nov 2023, 11:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team