lW
leon W

1 reviews | Active since Oct 2010

18 May 2018, 07:01

Rude Vodacom salesmen

I got a call once again from ********** from Vodacom in Durban at 16;27 on 17 May 2018. The person wanted to talk to my wife because they are adamant that its her number. They were asked a number of times to rectify their records but it HAS NOT BEEN DONE. I dont have time to draw pictures for you and stop your SPAM , your just like a wet nappy.

All you have done is annoy me and the rudeness is unbelievable. I'm not sure if you realize that you are busy with NEGATIVE ADVERTISING!

If VODACOM salesmen are so rude, what will happen if I have a contract with you.

NO THANK YOU VODACOM, STAY AWAY FROM ME I DONT WANT YOUR PRODUCTS.

To the person that threw down the phone in my ear, DONT CALL ME, YOU WILL IN FUTURE BE TREATED WITH SIMILAR DISDAIN.

0
Replies (3)
Vodacom
Vodacom's reply18 May 2018, 10:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 May 2018, 10:58
Official

Good day

We regret taking note of your experience and thank you for bringing it to our attention.

Thank you for taking my call. I have escalated this matter to our Upgrades and Sales team for review and action.

We apologise for any inconvenience caused.

Regards

Moddy

lW
leon W's update15 Oct 2018, 18:14
Reviewer Update
Thank you for the quick action, it is highly appreciated