MC
Meredith C
1 reviews | Active since Jun 2019
11 Dec 2020, 15:22
Rude vodacom representative
Got a call from a sales representative of vodacom. I am a vodacom client that took out a laptop few months ago on contract. This individual called me to offer me another and I politely said I already have a laptop contract. While I was explaining to him he just said agh and dropped the call. I mean that was so rude. As a client I cannot leave it like this call as on the 11 December 2020 @ 15h10. He Called from ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Dec 2020, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Dec 2020, 11:00Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we sent your query to our sales team to address the agent behaviour.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we sent your query to our sales team to address the agent behaviour.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Dec 2020, 11:00
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we sent your query to our sales team to address the agent behaviour.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we sent your query to our sales team to address the agent behaviour.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,