SM
Shirnique M
1 reviews | Active since May 2016
09 Sept 2024, 10:07
Rude Vodacom Consultant
A Vodacom consultant contacted me this wanting to talk about my Contract. It was such an unpleasant experience. I was rudely interrupted, and she was clearly annoyed when I explained that what I am paying is not what she is seeing on her end (on the system) she literally hung up on me and I am still not even sure why she phoned. This is grossly unprofessional and this type of behavior and bullying should not be allowed or ignored Vodacom, it is disgusting!!!
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Replies (1)Vodacom's replyOfficial
09 Sept 2024, 10:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2024, 10:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
