SM
Shirnique M

1 reviews | Active since May 2016

09 Sept 2024, 10:07

Rude Vodacom Consultant

A Vodacom consultant contacted me this wanting to talk about my Contract. It was such an unpleasant experience. I was rudely interrupted, and she was clearly annoyed when I explained that what I am paying is not what she is seeing on her end (on the system) she literally hung up on me and I am still not even sure why she phoned. This is grossly unprofessional and this type of behavior and bullying should not be allowed or ignored Vodacom, it is disgusting!!!

0
Replies (1)
Vodacom
Vodacom's reply09 Sept 2024, 10:57
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team