MM
Mashupe M

1 reviews | Active since Jun 2014

06 Aug 2018, 12:23

Rude Vodacom agent (Dineo Kole) at Vodacom Ghandi Square

I recently visted a Vodacom store at Ghandi square to enquire about sim swap. I was attended to by a lady called Dineo Kole. The lady was very rude. She undermined me and did not assist me at all. She does not have good customer s****s. As a result, I ended up going to an MTN store.

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Replies (1)
Vodacom
Vodacom's reply06 Aug 2018, 13:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team