CC
Christopher C
1 reviews | Active since Feb 2021
03 Sept 2021, 16:03
Rude telephone call trying to sell me a phone and putting the phone down on me
I have received SMSs encouraging me to look at a new device. I went to the store at Cresta to enquire about it. A very helpful pointed out that if got one before the end of my current contract, I would be paying for two which doesn't interest me at all. A young woman from Red G called me at 09:54 and I told her I understood how it works and that I am not interested in this ******* offers. I told she could email me if she wanted and I would analyse it there. She then put the phone down on me!! Thanks to this rude behaviour I have started looking at other service providers once my contract is up. I had never done that before but thanks for getting me to shop more carefully rude lady.
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Replies (1)Vodacom's replyOfficial
04 Sept 2021, 09:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Sept 2021, 09:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
