SM
Sherri M
1 reviews | Active since Nov 2020
10 Nov 2024, 07:18
Rude *********** staff, no response when emailing customer service
Received ********** service from your Mtuba Mall branch. Emailed customer service and got no response. Eventually had to drive 50 kms to get assistance at your Richards Bay branch I have never met more arrogant and *********** people. I would like to discuss my experience with someone who can assist as emailing proved pointless
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Vodacom's replyOfficial
10 Nov 2024, 11:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2024, 11:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team