RUDE STAFF/BAD SERVICE

I got the Samsung S6 Edge on contract on Friday the 10th of April, Sunday the 12th of April the phone cracks while charging. I take the phone in on Sunday and get told it must be sent in to be tested (Fair Enough). Monday I go back to the store to speak to the manager (Lucas) as I did not receive a copy of my contract, the box was not opened in store by the staff member (Daniel) and I did not receive my free cover (As per the advert). Upon asking questions the staff member (Daniel) decided to start raising his voice at my mother and I whilst his manager (Lucas) stands next to him with the owners sister in law. He (Daniel) then makes up his own story of what I said happened with the phone. I get a copy of my contract which only has my signatures on and none from Vodacom itself (Making it Nul & Void).<br> <br> I am actually disgusted by this Vodacom outlet. I have a few contracts with them and I have not had any issues, but this new store and their staff are appalling. I had to educate the man (Daniel) about the fact that I was supposed to get a cover free (as he did not know), Meaning everyone who purchased that phone through him prior to me, did not get their cover.