HM
Hantie M
1 reviews | Active since Nov 2018
05 Jan 2022, 12:16
Rude staff and poor service - Disgusted
Just spoke to Winston from their Customer Services. Was extremely rude to my husband and myself. Put the phone down in our ears. Did not resolve my problem. Tried to tell me what to do and he does not interfere in my work and he won't tell me what to do. You are damn right, what I have forgotten, you must still learn and one of them is respect and treating customers with respect. Vodacom wake up, your staff is giving you a bad name!!!!!!!!. That is why I am cancelling all my contracts and moved to a better service provider
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Replies (1)Vodacom's replyOfficial
05 Jan 2022, 15:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2022, 15:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
