RC
RQ C
1 reviews | Active since Mar 2022
14 Mar 2022, 08:49
RUDE STAFF
Contacted Vodacom this morning regarding a billing issue for a returned debit, spoke to a lady by the name of Thandeka in collections. Absolutely appalled by the service received, rudeness and arrogance came through immediately on the call. After realising that I was not to pleased with her attitude she cut the call before sending me through to rate the service.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
14 Mar 2022, 09:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Mar 2022, 09:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team