Rude staff.

I went to the N1 city store in goodwood to purchase a sim, rushed from work to get there it was about 15 mins before 7pm which was the time they were supposed to close or atleast that is what was advertised on the window 7 pm closing time!! .When I got there the door was closed I knocked on the window the guy comes to door doesn't greet, I politely ask if I can please just purchase a sim he just says no! I beg him because I desperately need a sim he then responds "we closed" I tell him but it's 6:45? he says we cashed up and closes the door!!! no apology!!! nothing how rude!! I then go back and knock again to find out what is the latest I can come the next day, this time two ladies at the back and the guy all just look at me and carry on with whatever they were doing at the back, they don't even have decency to find out what it is I wanted. I waited for 5 minutes, I can't believe they ignored me!! I am well with in the operating hours of the mall and I was out right ignored by 3 staff members at the N1 city branch, never have I felt so embarrassed.. I been with Vodafone for 18 years, I was on the verge of going to telkom because of the rates that was cheaper with data but because of the great service I had up until today I was willing to pay extra I am so put off with vodocom after this.. How does vodocom employ such rude people, I managed to get a sim at the pep store in N1 city they welcomed me 2 mins before closing time. I activated the Vodacom sim but it genuinely bothers me about the treatment I got, and another customer was at the till in the pep store and overheard me telling the staff about the service and she said the vodocom store doesn't like selling sim cards. I don't want compensation I'm a loyal prepaid customer I spend loads of money on data every month, I just want someone to look into the pathetic service your N1 city branch offers how many sales are they costing u, I loved Vodacom so much I just wanted to take my second simcard out with u but, technically I got chased away today so what choice is vodocom giving me, service is what sets networks apart, it the choice breaker for most people.. I'm strongly considering cancelling both numbers it may seem dramatic but I really have never been treated so rudely by any consultants before. I hope this message reaches the Area manager and he gives them coaching on how to deal with customers. Some empathy would not have ****ed them I did express how desperate I was to buy a sim...

From a very very disappointed customer..