MH
Marli H

1 reviews | Active since Apr 2013

25 Jan 2017, 09:04

RUDE sales people and way to expensive data

<p>This is one of many reviews and complaints I have about Vodacom.</p> <p> </p> <p>I was phoned by the sales people forcing me to take data I DONT WANT. When I asked the LADY POLITELY I want to discuss it with my husband she **** to me and said the offer is only available today. (This was Monday)</p> <p> </p> <p>Yesterday the SAME lady phoned my husband and offered the SAME deal she said would not be available to me the following day.</p> <p> </p> <p>This is PROOF THAT VODACOM ARE ***** and rude. Monday when she phoned she was SO rude when I did not take the deal.</p> <p> </p> <p>It was an indian lady, not sure of her name. </p> <p> </p> <p>I was promised a 2G data in December that I did NOT receive up to this date and there was only an SMS provided that the reason for my data not keeping me 2 days was ME.</p> <p> </p> <p>The data my apps said i used is showing less.</p> <p> </p> <p>So i expect to receive my data and the truth of where everything is going.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2017, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team