1 reviews | Active since Jan 2012
Rude Sales Lady! Disgusting
So, just got a call from a Vodacom sales lady! How rude!!!!! She starts pitching on how I can save and get more data on one of my contracts by paying a more fixed monthly premium, which sounds great but I just couldn’t take the offer up at the time or from next month. I gave her time to talk and evertime I'm trying to tell her I cannot take anything at this time she kept talking and then just dropped the call in my ear!!! Did you know that there might be people out there that is just struggling currently, who might not have that extra 200 rand now or next month as they don’t know if they going to have enough money for food next month for their son!? I have been a Vodacom customer for all my life and I’m 45 this year. To know that these are the type of people working at a company and to treat clients like this??? It is disgusting! I WILL NEVER BUY ANYTHING FROM YOU AGAIN. My one phones contract is ending December and I will move over to MTN. As soon as the other product is ending I will move that too! We have no service in this country and as customers we should not stand for this. Please look into this Got the call at 9:42 on 13/9/2024 Calling about upgrade on package for number ***
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Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
