LK
Leandri K

1 reviews | Active since May 2020

15 Apr 2021, 13:53

Rude Sales Consultant

I received a call from one of Vodacom's sales consultants regarding the migration of my contract.

After the whole discussion of the terms and conditions of the migration process, I informed the sales consultant that I don't want to do the migration as I cannot afford the migration. She became rude and while I was still busy speaking to her she ended the call without any notice.

0
Replies (1)
Vodacom
Vodacom's reply15 Apr 2021, 13:57
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team