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Ndidzulafhi N

1 reviews | Active since Sept 2015

19 Oct 2015, 11:01

Rude! Rude! Rude!

After complaining about the space on the phone they offered me, Someone from vodacom called me and he advised me to take my complain to the store were it was replaced and gave me the number ***, which I called and spoke to a certain guy who introduced himself as Thuli who happened to be very rude as I overheard in the background as he was asking another lady in the background who rep**** by calling me stupid and crazy and when I confronted him he hung up on me! That was so rude, irresponsible and unprofessional.<br> <br> My problem was not solved as he told me they cannot help me as they gave me a later model than what I was using before. Problem not solved!<br> <br> After the way I was treated I would like The company to replace the 16 gig phone with a 32 gig. I think that would be fair after the bad unprofessional service

0
Replies (1)
Vodacom
Vodacom's reply19 Oct 2015, 11:19
Official
Hello Ndidzu01,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team