RUDE PHONE HARRASMENT

<p>Good day,</p> <p> </p> <p>Hope all is well,</p> <p> </p> <p>My name is Mary Derksen, and I have been a valued Vodacom customer since 2010, this was the first time I have encountered a problem by the service I have received from a lady on your Vodacom team.</p> <p> </p> <p>Yesterday I lady phoned me ( ********** 09:13), wanting to speak to me about some Vodacom data stuff. As I feel I do not have a problem with my data usage, I drop the call cuz I am not interested. @ 09:49 she phoned me again from a different number ( ********** ) 09:49. When I answer the phone, I recognized her voice, and asked, if I requested this call, made a complain on data issues to receive all this calls. She started an argument and said I dropped the call on her with her previous attempt. As I then tried to explain to her, that I am not interested in anything, I do not want anything, there was a moment of silence and she said “****ing rude woman” and put down the phone. I can not remember the whole conversation, that’s why I am requesting the recording of this call.</p> <p> </p> <p>I do understand that she is only doing her job, BUT if a customer is not interested, then a customer is not interested plain and simple. I do not need to give a reason, or explain myself to anyone.</p> <p> </p> <p>I feel that this was really rude, ****** for saying that, and surely not a good way of business.</p> <p> </p> <p>I do know that all calls are recorded, I would please like to open a case of harassment, as this was uncalled for and really unfair behavior. I am requesting the recorded call to take this matter futher. </p> <p> </p> <p>Please get back to me and respond over email, as I will be out of the country from the 1st August 2017, but I will not drop this, as this is not right, nor fair.</p> <p> </p> <p>Mary Derksen,</p> <p> ********** </p> <p> </p> <p> </p>