AN
Alan N

1 reviews | Active since Jul 2019

29 Jul 2020, 14:52

rude personnel

This happened during phase 3 on lock down, was looking for open view and accessories. This guy was letting people in so i politely asked if i could ask a question there was still one person in que. he answered they were to busy for him to answer my question although he had no idea what i was to ask. he then shut the door and in response and i admit it was wrong i said f@%k you and started walking away. He turned around ripped the door open and verbally attacked me. well i am not a youngster 64 at present and he was around 30. people with this type of attitude should not work in a shop dealing with clients. He did not have the time to answer my question but could waste time to confront me. this was cape gate vodacom shop. Treat people the way you would like to be treated

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Replies (1)
Vodacom
Vodacom's reply30 Jul 2020, 07:26
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team