JB
Jane B

1 reviews | Active since Feb 2020

29 Feb 2020, 13:06

Rude obnoxious consultant MEGAN CAMP .

This morning i tried to cancel my contract with vodacom as it had come to an end, i phoned the cancellation number and was put on hold for 25 minutes,finally an operator answered and i requested the cancellation . He then tried to sell me various different data bundles, all of which i politely refused but yet he continued and i got to the point of begging him to please let me cancel my contract . He then told me i could not cancel it and that i could only cancel it in July, when i asked why he gave some random explanation which made no sense what so ever . Eventually after almost an hour i put the phone down . I contacted my vodacom branch at Cavendish and they confirmed that my contract was expiring and i was most definitely allowed to cancel today . So i had to phone the cancellation number again, was put on hold for 34 mins, eventually spoke to a woman who then asked why i was phoning again since i had already spoken to a consultant . I explained the situation which she then had to verify with MEGAN CAMP the *********** rude man i had been dealing with . Eventually she cancelled the contract . This entire process took almost 2 hours . And MEGAN CAMP is most certainly one of the most obnoxious consultants i have ever dealt with . Never again will i have anything to do with Vodacom . ,

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