Rude Employee - Contracts Department

Today i called vodacom cancellations 21 Aug at 12:36 on ***

the man who answered was extremely unprofessional already when he answered the phone, didn't even say you are through to Vodacom nothing, he then proceeded to ask me 40 security questions which by the way should only be 4 at the max, who has all the time in the world to answer security questions for 5minutes, this man needs to get serious training in how to speak to people, he then even put the phone down on me after going through all of that, i did not get his name but please do go through your call log & get that man into training, i am also expecting a call from a Manager regarding the date i need to cancel my contract to go to Pay as you go.

what an absolute shocker that you employ such unprofessional, rude & *********** staff