1 reviews | Active since Jan 2016

11 Apr 2016, 16:32

Rude employee!!!!

The service at the store is extremely unacceptable. When asking for assistance, all you get is rudeness and sarcasm. I had to ask to be assisted by a different person as the person who was supposed to be helping me with phone contract information was too rude. While I was in the store I witnessed another customer complaining about the same man saying that he had been rude and unhelpful and as a result of this he would be migrating to CELL C. This man along with others at other vodacom branches are the reason I will be changing networks!! The service at Vodacom is never pleasing.

0
Replies (1)
Vodacom
Vodacom's reply12 Apr 2016, 06:13
Official
Hello Nokuthula_M,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites