Rude Customer Service

Just recieved the most rudest behaviour from a call centre agent when I contacted customer care on 082 135.

After I made a call to speak to a consultant, the phone rang and was automatically answered. On the other end, it seems that the intended recipient of this call was not on the handset to attend to my query. Instead I was left listening to their background in the call centre. All I could hear was people talking in the background. After hanging up after about 1 to 2 minutes, I recieved a call from ***. The person on the other end was the probable the person who was suppose to assist me. I addressed the lack of profesionalism from their side and she did not even made any attempt to apologise.

I detailed my issue, and she recommended to me to re install the vodapay app. I asked her why I should do that and she immedetialy hanged up and ended the call with no attempt to even try call back.