DK
Daniel K
1 reviews | Active since Jul 2016
11 Nov 2019, 10:20
RUDE CONSULTANT/HUNG UP ON ME
I was assited by Johanna from Vodacom regarding my contract and she did a great job. She then transferred to another department, cancellation and I spoke to a lady, didnt really catch her name. She answered 1 question of mine and hung up on me. I AM NOT HAPPY WITH VODACOM BECAUSE IT IS DIFFICULT TO SPEAK TO SOMEONE AND THIS LADY JUST HANGS UP ON ME LIKE. SHE ACTUALLY SOUNDED UNINTERESTED IN THE CALL.
I WOULD NEVER RECOMMEND VODACOM TO ANYONE FOR THAT AND I AM CANCELLING MY CONTRACT. PLEASE LISTEN TO THE CALL
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Replies (1)Vodacom's replyOfficial
11 Nov 2019, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Nov 2019, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
