DK
Daniel K

1 reviews | Active since Jul 2016

11 Nov 2019, 10:20

RUDE CONSULTANT/HUNG UP ON ME

I was assited by Johanna from Vodacom regarding my contract and she did a great job. She then transferred to another department, cancellation and I spoke to a lady, didnt really catch her name. She answered 1 question of mine and hung up on me. I AM NOT HAPPY WITH VODACOM BECAUSE IT IS DIFFICULT TO SPEAK TO SOMEONE AND THIS LADY JUST HANGS UP ON ME LIKE. SHE ACTUALLY SOUNDED UNINTERESTED IN THE CALL.

I WOULD NEVER RECOMMEND VODACOM TO ANYONE FOR THAT AND I AM CANCELLING MY CONTRACT. PLEASE LISTEN TO THE CALL

0
Replies (1)
Vodacom
Vodacom's reply11 Nov 2019, 12:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team