TM
Thikho M
1 reviews | Active since Jun 2018
30 Mar 2022, 08:57
Rude consultant Prudence and worst service
Your consultant need to take customers serious I spoke to some by the name of Prudence she was very rude and not helpful,I been logging a query about my airtime being deducted and Normal data being deducted while I have social tickets data
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Mar 2022, 09:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Mar 2022, 09:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TM
Thikho M's updateReviewer Update
30 Mar 2022, 10:44The reply is irrelevant and not helpful
TM
Thikho M's update30 Mar 2022, 10:44
Reviewer Update
The reply is irrelevant and not helpful