TM
Thikho M

1 reviews | Active since Jun 2018

13 Dec 2022, 21:23

Rude Consultant

I have been having network issues for about 4 months which been reporting no feedback until today been losing my data I called call centre I spoke to the guy by the name ASA KHELEM I am not sure about the spelling he told me that I must stop buying data because they will not work and will not get refund, VODACOM you need to take people serious

0
Replies (2)
Vodacom
Vodacom's reply14 Dec 2022, 08:09
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
TM
Thikho M's update15 Dec 2022, 02:49
Reviewer Update
But here the issues is me loosing data and being told by trained consultant that I must stop buying data and feedback wasn't sent to me