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Neozaaa N

1 reviews | Active since Oct 2016

07 Dec 2017, 12:35

Rude consultant by the name of Sibusiso from Vodacom: Branch:***

consultant was very rude, arrogant and very forceful. Didn't give me a chance to speak and eventually when I did, told me off about speaking my Zulu and told me I am not making sense . Even if I was interested in the 10 gig promotion for R199 that He was offering, I will never in a million years take it because of his rudeness . As I calm as I was with him, while I spoke to him, I felt very disrespected and He should be taught manners as he sounded very rude and abusive . My number is ********** Name is Dineo Khuma . Can this call be listened to and please tell me if am over reacting . Am very very angry and disappointing. I have never been disrespected like this ever in my life .

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Replies (2)
Vodacom
Vodacom's reply07 Dec 2017, 14:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Dec 2017, 10:32
Official

Good day Dineo ,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian