nU
nikita U
1 reviews | Active since May 2013
17 Nov 2021, 15:52
Rude consultant and manager
Approached the Vodacom Repairs Store in Tygervalley mall this morning before they opened. The lady who came to the door (white complextion with black hair) was very rude to me and refused to help. She called the manager and he had the same manners. This is not how you treat people / customers.
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Vodacom's replyOfficial
18 Nov 2021, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Nov 2021, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team