JT
Johonna T
1 reviews | Active since Dec 2016
26 Mar 2019, 13:22
Rude consultant
I purchased a device online from vodacom online but now it started to give me a problem some few weeks ago i reported the matter to vodacom customer service but they were rude i called again and they just let me hold for long time but at the end they hang up if this is the way they are planing to serve me then they can feel free to terminate all my contract so that i can be free to join other networks peaceful
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Replies (2)
Vodacom's replyOfficial
26 Mar 2019, 13:32 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2019, 13:32
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Mar 2019, 14:29Dear Tendamudzimu,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You may book your device in at the Vodacom Shop in Kerk street. They will be able to assist with booking the device in for repairs.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You may book your device in at the Vodacom Shop in Kerk street. They will be able to assist with booking the device in for repairs.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2019, 14:29
Official
Dear Tendamudzimu,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You may book your device in at the Vodacom Shop in Kerk street. They will be able to assist with booking the device in for repairs.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our chat today. You may book your device in at the Vodacom Shop in Kerk street. They will be able to assist with booking the device in for repairs.
Regards,
Vodacom Consumer Website Team
Best regards,