1 reviews | Active since Nov 2017
Rude consultant
Put phone down in ear, was busy talking to her. Very rude. Vodacom is not suppose to employ rude workers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Samantha Engelbrecht
We are sorry to hear of the circumstances under which your posting has reached us and Thank You for your patience, time and effort taken to voice your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
K H
Vodacom Escalation Support Team
Best regards,
Dear Samantha Engelbrecht
We are sorry to hear of the circumstances under which your posting has reached us and Thank You for your patience, time and effort taken to voice your concern to our office.
It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
K H
Vodacom Escalation Support Team
Best regards,