Rude,condescending and unhelpful people

<p>I had a problem last Tuesday about 200mb of my data being deducted instead of pre existing night shift data that I had on my tablet which the usage had been at the prescribed time, I called customer care Wednesday and the phone was dropped on me upon describing my problem, I logged a complaint Thursday on Hello Peter and received an sms that an agent would call back which never happened,I called in today and spoke to 'Siyamthanda' who was rude and condescending and when I asked to speak to an agent placed me on hold for 38 minutes,a manager 'Musa' came to the line and told me that he would listen to the calls placed to them by me and provide me feedback within 48 hrs ,I protested to this as it has been 7 full days with this problem, he dropped the line on me,is this really what its come to??I really need someone to really tell me why I'm still with this network!,I have never been as dissapointed and inconvenienced in a very long time,my number is ***</p>