RM
Rakesh M

1 reviews | Active since May 2016

17 May 2019, 12:12

Rude Chat Service

I was following up on my order VODACOMDIREC- ********** ********** 09 ID No ********** 271088 ********** was trying to assist me on your online chat platform. I sent her all my docs in pdf form and she carried on saying that its not in pdf form. Then she just abruptly closed the chat, how rude is that. How do you train your staff??? Name: Rakesh Maharaj

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Replies (1)
Vodacom
Vodacom's reply17 May 2019, 13:58
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team