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Andrew N
1 reviews | Active since Jun 2009
05 Jan 2026, 17:28
Rude call centre agents
SO*** - I requested assistance from Banele Ncube since he was the one who's dealing with this Sales order. This just hang up on me and went home without assisting me. I called the call centre immediately and they told me he went home. Can someone assist me with this thing please.
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Replies (2)
Vodacom's replyOfficial
06 Jan 2026, 07:48Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jan 2026, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Andrew N's updateReviewer Update
07 Jan 2026, 11:10Hi
Can someone assist me with this fibre application please. I already had an account for 5 years and I struggled a little bit and the account was in arrears and eventually handed over and closed. Now Vodacom does'nt want to reinstate or give me a new line. I still have to work and I've paying this account religiously for 5 years. Can someone please grant access and let the application through please or I wont be able to work I still have the data account which my son uses in university. Please.
Can someone assist me with this fibre application please. I already had an account for 5 years and I struggled a little bit and the account was in arrears and eventually handed over and closed. Now Vodacom does'nt want to reinstate or give me a new line. I still have to work and I've paying this account religiously for 5 years. Can someone please grant access and let the application through please or I wont be able to work I still have the data account which my son uses in university. Please.
AN
Andrew N's update07 Jan 2026, 11:10
Reviewer Update
Hi
Can someone assist me with this fibre application please. I already had an account for 5 years and I struggled a little bit and the account was in arrears and eventually handed over and closed. Now Vodacom does'nt want to reinstate or give me a new line. I still have to work and I've paying this account religiously for 5 years. Can someone please grant access and let the application through please or I wont be able to work I still have the data account which my son uses in university. Please.
Can someone assist me with this fibre application please. I already had an account for 5 years and I struggled a little bit and the account was in arrears and eventually handed over and closed. Now Vodacom does'nt want to reinstate or give me a new line. I still have to work and I've paying this account religiously for 5 years. Can someone please grant access and let the application through please or I wont be able to work I still have the data account which my son uses in university. Please.