CL
Clint L

1 reviews | Active since Jun 2015

05 Jun 2015, 16:34

RUDE CALL CENTRE AGENT & POOR CUSTOMER SERVICE

I tried to have my ****** samsung Vodacom phone blacklisted, and also make sure that they don't block my 2 vodacom sim cards which wasn't in the phone at the time. The agent Rudzani who i spoke to on Wednesday 03 June2015, at approximately 14:15, kept on interrupting me as i tried to ensure she gets my request correctly as well as make sure she doesn't block or suspend my sim cards. at one point i told her that i consider her interrupting me as bad manners/customer services, and that i have worked in a call center, and i know you don't interrupt a customer until they explained to you fully. she kept on doing. her tone changed to \so are you done now?". i asked to speak to a teamleader as i don't like her customer service. she said there was no teamleader. i told her she was lying"

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