Rude call center agents need to learn to take “no” for an answer!

Rude call centre agents. When you don’t buy what they have to offer they put the phone down on you. For that reason I will not do future business with these companies. These representatives should accept “no” or “not yet” from existing or potential clients but the manner in which they deal with rejection will cause the client to think twice about any future business with Vodacom. Being bombarded with calls from Vodacom atleast 3 times per week also make me feel like just dropping the call but I don’t out of RESPECT for people. Something Vodacom need to seriously consider implementing in their customer service training and ensure it’s adhered to in QA checks. I will no longer tolerate any call from Vodacom call center agents. It happens all the time!