MG
Monean G
1 reviews | Active since Feb 2017
06 Mar 2019, 07:27
Rude Call Center Agents
Got called up by a call centre wanting to add to my contract. The agent kept interrupting me and spoke to me like I was stupid. Didn't listen to me and even though I may have been interested, his attitude put me off entirely.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Mar 2019, 09:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 09:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Mar 2019, 12:18Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. We'd like extend our sincere apologies for the aggravation caused.
Should you wish to take up any new offer or upgrade, kindly visit the Vodacom website, a Vodacom store or call ***4 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. We'd like extend our sincere apologies for the aggravation caused.
Should you wish to take up any new offer or upgrade, kindly visit the Vodacom website, a Vodacom store or call ***4 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Vodacom's reply06 Mar 2019, 12:18
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. We'd like extend our sincere apologies for the aggravation caused.
Should you wish to take up any new offer or upgrade, kindly visit the Vodacom website, a Vodacom store or call ***4 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. We'd like extend our sincere apologies for the aggravation caused.
Should you wish to take up any new offer or upgrade, kindly visit the Vodacom website, a Vodacom store or call ***4 [free from Vodacom numbers].
Regards
Vodacom Consumer Website Team