Rude call center agent Shaday Joyce

I called in to the sale call center at 8:50 on the 22nd March 2018 and had the unfortunate exprience of speaking to your rude and arrogant call center agent "Shaday Joyce".

Firstly she answers the call and yawns over her talking. Says things like "no, I know how my system works" when asked why I need to provide all the financial details again.

I asked to speak to her manager when asked why we need to recapture all the contract details again. She stated the manager will only come in at 11. Why is the manager not in during working hours?

I asked to be put through to the service rating ivr and she cut the call. Please listen to the recording and get a manager to call me, aside from the poor service already received on the order itself so far.