Rude Call Center Agent

Hi My name is Yolanda,this morning 30 Nov 2020 made a call to vodacom complaining about the data that's running our quickly, on sunday 29th Nov I bout 1 gig in the early hours of the morning, It was depleted within 4 hrs so I bought another 1 gig later on the day and when I checked my balance this morning I have 267 mb left, I don't understand and I have been complaining to vodacom about this even asked their consultants to ask someone ftom their technical team to give me a call and explain because I have restricted most of my apps on my phone and have deleted all the unnecessary apps to save data. So this morning again I tried to make a call and complain about the issues, a consultant by the name of Ntombi who was utterly rude, spoke over me and refused to listen to my query, I told her what the problem is and how long I have been having it and asked her politely to log a query for me or get someone from their technical department to give me a call and explain what the problem is, My God!! The level of professionalism went from 0 she spoke over me told me that she will not log a query for me she told me something is downloading without me being aware if it, I asked her what is it coz all my apps are restricted including Google play store, she said she don't know i must check my self coz shes not going to log a query for me, I asked her to transfer me to her supervisor she instead ended the call. Vodacom as much as you are unfairly chowing our data and all I have never ever used any other network but you, you are ripping people off, and your rude consultants are not making anything easier so today is officially my last day with you and I will write about this all over the social networks, it's a petty I don't know your consultants surname for all I know maybe her name is not even Ntombi!!