RA
Rycardo A
1 reviews | Active since Sept 2019
15 Oct 2021, 13:43
Rude Call Agent
I had an extremely rude call agent put the phone down on my ear as I was trying to explain to her why certain things cannot happen and why she cannot get in contact with certain people on the contract.
*** is the number who phoned me and I am unable to phone back as it says "your call is restricted".
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Vodacom's replyOfficial
15 Oct 2021, 14:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Oct 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team