GF
Germano F
1 reviews | Active since Mar 2009
07 Dec 2021, 11:14
Rude behaviour
Just got a call from someone from Vodacom. Providing an option to change my package. I continuously informed the lady that until I see the figures myself I will not make a decision on the spot. However the lady insisted and so did I. Until a point where she hung up on me. Upon calling her back to demand an explanation the number she dialled from is not reachable. This is totally unacceptable and im now becoming fed up of getting harassed and my time wasted by such calls. Please followup and ensure the people you have representing you have common decency and manners and also acknowledge im the client and I have freedom of choice. The call came from the following number: ***
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Replies (1)Vodacom's replyOfficial
07 Dec 2021, 11:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2021, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
