SM
Solomon M
1 reviews | Active since Aug 2019
29 Apr 2021, 20:56
Rude attitude by call centre agents
I just called Vodacom customer service regarding my missing airtime and I could not believe the rude attitude of thier consultants or call centre agents they even laugh at you as a customer and drop the call while you are busy speaking how disgusting when I called back.
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Vodacom's replyOfficial
30 Apr 2021, 07:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2021, 07:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team