RS
Rene S

1 reviews | Active since May 2019

28 May 2019, 15:33

RUDE ASF VODACOM STAFF

I phoned Vodacom Vaal Mall Three times today trying to follow up on an order. Tirro/Cirro refused to help me as my order was done online , he kept on slamming the phone down in my ear. The last time I phoned the store I asked to speak to store Manager , I explained the situation to the store manager and he kept on saying well that`s online orders. He didn`t take into consideration that he has RUDE ASF staff ! All I wanted was a number to phone to follow up on my order!! VODACOM YOUR SERVICE IS DISGUSTING !!!!!!!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply28 May 2019, 15:47
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team