MvdB
Melissa van den Berg

1 reviews | Active since Oct 2017

03 Nov 2017, 13:37

Rude and Totally Unproffesional

At 12:50 Today I received a phone call from the number 082 275 98 - Vodacom Telemarketer. Thabiso Monyepao. He was phoning me regarding a arrears amount I was shocked and didn`t know what he was talking about. Then he screamed at me fought with me because I was disputing his statement. And then he puts the phone down in my ear???? Really??? Is that the way Vodacom works with their clients?????

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2017, 13:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team