RJvr
Ruan Janse van rensburg

1 reviews | Active since Sept 2015

28 Sept 2016, 09:26

RUDE AND TERIBLE SERVICE!!!!!

<p>A week ago I took out a Contract with Vodacom, I got my referal number.</p> <p>Everything was Approved and agreed to terms and conditions, I never recieved any Feedback from</p> <p>the Confirmation Center with my Contract, I phoned Vodacom Customer care probaly 20 Times already, According to them They leave a note on the system with my contact details but stil i haven't recieved any Call back from them yet. </p> <p> </p> <p>I phoned them this morning and spoke to the same lady (Lee Ann), I never in my life recieve such bad service, She is disrespectful and got an attatude i will not deal with.</p> <p> </p> <p>I Cancelled my Contract with Vodacom and I will never recommend anyone to take out any contract with them.</p> <p> </p> <p>REFERAL NO: 192 899 49</p> <p> </p> <p>I find this very unproffesional to Recieve service this bad and ive been with vodacom for years.</p>

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Replies (1)
Vodacom
Vodacom's reply28 Sept 2016, 10:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team